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OnSyra Field Technician Dispatch

How the marketplace works

Post or Request → Complete

Clients and companies post Service Orders. Technicians search and request them. After award, matching, dispatch, check-in, documentation, and quality review stay on the record.

1

Post or Request Service Orders

Clients and companies post the order - location, schedule, scope, and skills. Technicians search the marketplace and request (or counter) the work.

2

Match

Requests are compared on location, skills, experience, availability, and performance. The client awards the order.

3

Dispatch

The awarded technician receives requirements, schedule, site info, and required deliverables.

4

Check in

Arrival is recorded onsite. Access is confirmed and the assignment begins.

5

Perform the Work

Troubleshooting, installation, repair, survey, maintenance, or replacement - onsite.

6

Real-Time Support

Dispatch monitors the order and helps with communication, escalations, and coordination.

7

Documentation

Photos, notes, tests, equipment details, site documents, signatures, and other deliverables.

8

Quality Review

Work and documentation are reviewed against the original service requirements.

9

Complete

The Service Order is finalized only after required work and documentation are done.

Post or Request Service Orders → Match → Dispatch → Check in → Perform Work → Document → Quality Review → Complete